Testimonials

“Loesel-Schaaf Insurance Agency is our trusted insurance broker, consistently delivering exceptional service. Their team is always helpful, regardless of the size or complexity of the issue. If they don't know the answer, they diligently investigate until they have it. Cathy F. in particular, consistently goes above and beyond. We are truly glad to have found them.”

Laurie Lawrence

“We would highly recommend Loesel Schaaf for your business or personal insurance needs. We have had both commercial and personal lines of insurance through Loesel Schaaf for many years. Their sales teams across multiple product lines have been great. While our company is small, the professional and knowledgeable attention we have been shown has consistently been first rate.
Positive
Responsiveness, Quality, Professionalism”

Mary Larson

“Everyone at Loesel-Schaaf was helpful, professional and responsive. I obtained everything I needed, including great advice and support!
Positive
Responsiveness, Professionalism”

Mark Kuhar

“Everyone who works at Loesel-Schaaf is great! They are all very professional and easy to talk to. I recommend this agency to anyone looking for excellent service from people who really know what they are doing!”

Kim Floyde

“I am extremely satisfied with the results that were in the best interests of the plan participants and the company alike …”

JoAnn Firestone

“Loesel-Schaaf has been helping our organization navigate the complexities and challenges of property and liability insurances for many years, always with accuracy and excellence. We appreciate not only their thoroughness in researching the best available options for us, but also their support and assistance in the times we have had to pursue claims. We greatly appreciate our agent TJ Richter and would highly recommend Loesel-Schaaf’s services to other organizations.”

Shari Gross

“As a small municipality, we truly appreciate how Brett Folga and his team take the stress out of insurance! They’re responsive, easy to reach, and always willing to explain things clearly. Their professionalism and attention to detail give us real peace of mind, and we value the dependable relationship they’ve built with us.”

Renee D. Hayes

“We’ve worked with LSi for the past seven years and throughout that time, they have consistently supported us as we’ve grown, expanded our capabilities, and bought some very challenging properties. TJ Richter and team have made each step of our growth process smooth and have enabled us to move forward with confidence and appropriate coverage. LSi is extremely easy to work with, a true partner in our business. I highly recommend LSi for your business needs.”

Tina M. Mengine

“As a small, fast-growing nonprofit, we have always been inspired by the support and genuine belief in our mission demonstrated by the team at Loesel-Schaaf. Even before we became a client, T.J. recognized the importance of our work and looked for ways to help amplify our mission and increase our awareness in the community. We connected their employees with helpful resources for those tough conversations around a cancer diagnosis and was invited to participate in the MBA’s nonprofit fair two years in a row through their sponsored table. These wonderful opportunities allowed us to not only share our story, but it allowed us to connect with local businesses and community members that were unaware of our services.
As a newer Executive Director, navigating insurance coverage and employee benefits was an area where I desperately knew we needed better guidance. Having already experienced Loesel-Schaaf’s kind and meaningful support as a community partner, choosing to work with their team felt like a natural next step we needed to pursue.
What stands out most is their commitment to going above and beyond. They take the time to understand our mission, anticipate our needs-which means the world to us, and identify coverage options we may not have considered. Most recently, when rising health insurance costs became a challenge, their team helped us explore a new approach that better accommodates our employees’ individual needs. It is truly comforting to have a partner who looks beyond the business relationship to understand our organization and support our growth. We cannot thank Loesel-Schaaf enough! We feel blessed to know they are walking alongside us on this journey!”

Jackie Wassel

“We have had a wonderful experience working with Loesel-Schaaf Insurance Agency, and particularly TJ Richter and Paula Burrows. They are always responsive to our needs and requests, provide excellent customer service, and make us feel valued and well taken care of. We truly appreciate their professionalism and reliability and would highly recommend them to anyone looking for a trusted insurance partner.”

Trisha Snook

“
Brett, Pat and the entire team at Loesel-Schaaf provided Community Shelter Services with the business insurance coverage we needed during an incredibly challenging time and within a very short timeframe. Their knowledge, professionalism, and dedication were truly exceptional.

As a nonprofit organization, managing costs is especially important. The team went above and beyond by helping us lower our insurance costs just six months into our annual contract, and they continue to monitor our coverage and expenses to ensure we receive the best value possible.

We are incredibly grateful for their responsiveness, expertise, and ongoing support. I highly recommend Brett, Pat and the Loesel-Schaaf team to any organization looking for knowledgeable, dependable, and proactive insurance professionals.”

Rich Turri